After an disappointing service call with another company from Beaumont, I decided to try a smaller company that had been around a long time. On BBB site it said Dodd’s had been around since 1985 so I chose them.
The tech came out and found the problem the first tech missed. (First tech just suggested I get my evaporator pulled and cleaned for a very high price.) It was a bad relay causing my heating element to come on when the AC was on. Topped off my Freon level and explained that, while my evaporator coils were dirty, they also leaked, so it wasn’t worth cleaning a 10 year old unit.
My AC works like normal again, but before he left I got a quote for an entirely new inside system. Fair price, I’m going to call them again soon to have it done. Highly recommend giving Dodd’s a chance, see if you end up as pleased as I did with the service.
